Annual Support and Maintenance
Our experienced engineers provide quick responses to unlimited questions and issues relating to all components of the solution. Support includes help with deployment automation, solution configuration, bug fixes and upgrades. Additionally, the service includes periodic health checks. Our Premium package includes 24x7 support, faster response times, and more health checks per year.
- Dedicated team of engineers
- Periodic health-checks and upgrades to the latest version
- Guaranteed client satisfaction
- 8/5 24/7 support coverage (business hours)
- 8 4 hours maximum response times
- Upgrades to latest version
- Unlimited questions and issues
- 2 4 health-checks per year