Support, training,
anything you need

Professional services

Support and
maintenance

Deployment and
configuration

Professional
hours

Training
sessions

Annual support and
maintenance

Our experienced engineers provide quick responses to unlimited questions and issues relating to all components of the solution. Support includes help with deployment automation, solution configuration, bug fixes, and upgrades.

  • Dedicated team of engineers
  • Periodic health checks
  • Guaranteed client satisfaction
  • Upgrades to the latest version
  • 8/5 support coverage
  • 8 hours maximum response time
  • Upgrades to latest version
  • Support for unlimited inquiries
  • 2 health checks per year
  • 24/7 support coverage
  • 4 hours maximum response time
  • Upgrades to latest version
  • Support for unlimited inquiries
  • 4 health checks per year

Deployment and configuration

Our team works closely with you to deploy and configure the solution, optimizing results for your particular use cases, while keeping in mind your long-term plans for growth. We carefully analyze the environment in order to design the most successful architecture for solution deployment, configuration, and integrations with third-party tools.

  • Technical assistance
  • Troubleshooting
  • Wazuh support
Calendar illustration

Professional hours

This includes assistance with the solution deployment and tuning, creation of new rules and decoders for improved threats detection, regulatory compliance mapping and reports, creation of custom dashboards, integration with third-party tools, assistance with file integrity monitoring and development of new features.

Training

Our three-day remote instructional and hands-on course covers Wazuh architecture, integrations, file integrity monitoring, log collection and analysis, vulnerability detection, compliance, and policy enforcement. It prepares attendants to deploy, configure and tune the solution. At the end of the course, a certificate of completion will be granted.
We also prepare private courses for teams with the date of your choice.

See the syllabus

Course name

COURSE NAME LANGUAGE DATE PRICE PER SEAT

Wazuh for Security Engineers

English

Aug 16 - Aug 18

$1,800 /seat

Spanish

Sep 6 - Sep 9

$1,800 /seat

English

Sep 20 - Sep 22

$1,800 /seat

English

Oct 18 - Oct 20

$1,800 /seat

English

Nov 8 - Nov 10

$1,800 /seat

English

Aug 16 - Aug 18

$1,800 /seat

Spanish

Sep 6 - Sep 9

$1,800 /seat

English

Sep 20 - Sep 22

$1,800 /seat

English

Oct 18 - Oct 20

$1,800 /seat

English

Nov 8 - Nov 10

$1,800 /seat

Private course

English / Spanish

To be defined

-

English / Spanish

To be defined

-

What users think about Wazuh's services and trainings

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