Support, training,
anything you need
Professional services
Support and
maintenance
Deployment and
configuration
Professional
hours
Training
sessions
Annual support and
maintenance
Our experienced engineers provide quick responses to unlimited questions and issues relating to all components of the solution. Support includes help with deployment automation, solution configuration, bug fixes, and upgrades.
- Dedicated team of engineers
- Periodic health checks
- Guaranteed client satisfaction
- Upgrades to the latest version
Deployment and configuration
Our team works closely with you to deploy and configure the solution, optimizing results for your particular use cases, while keeping in mind your long-term plans for growth. We carefully analyze the environment in order to design the most successful architecture for solution deployment, configuration, and integrations with third-party tools.
- Technical assistance
- Troubleshooting
- Wazuh support
Professional hours
This includes assistance with the solution deployment and tuning, creation of new rules and decoders for improved threats detection, regulatory compliance mapping and reports, creation of custom dashboards, integration with third-party tools, assistance with file integrity monitoring and development of new features.
Training
Our four-day remote instructional and hands-on course covers Wazuh architecture, integrations, file integrity monitoring, log collection and analysis, vulnerability detection, compliance, and policy enforcement. It prepares attendants to deploy, configure and tune the solution. At the end of the course, a certificate of completion will be granted.
We also prepare private courses for teams with the date of your choice.
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Private course |
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What users think about Wazuh's services and trainings
"The training was absolutely superb, really useful and I genuinely enjoyed it. The content was extremely informative and useful. I will surely recommend this training to all my colleagues and friends."
Anh Tuan Nguyen • 1st System and security engineer
"After 4 days of training I've gained extremely valuable techniques, with very thorough and detailed material. A really outstanding lecture. Many thanks for the quality of your efforts!"
Bruno Olivera Dos Santos • 1st Information Security Specialist at Guayoyo
"They were proactive in setting up the meeting and resolving the issue in the first session. Very happy with the service. Keep up the good work."
Kamran Memari
"Easily the best Customer Service I have ever worked with (20+ years in IT). It's a pleasure working with Wazuh, thank you for everything!"
Park, Sean
"Big thanks to the Wazuh Support team for moving so quickly to help us setting up the new production environment, making sure the cut-over went smoothly and just days before Christmas! What a great team!"
Gord Cluthe
"Happy to have completed a 4 days training about the Wazuh platform. Wazuh, Inc. Thanks to the amazing trainer."
Abdurraheem Joomye, SOC Analyst
