Support terms

These Support terms serve as the governing contract for the use of Wazuh’s Professional Support and Maintenance Services, alongside other offerings like Consulting Services and training courses. These terms incorporate the Wazuh Service Level Agreement (SLA), which outlines our commitment to service performance of Professional Support and Maintenance Services. Designed to be used as a master agreement between you and Wazuh, these Support terms aim to simplify our collaboration, ensuring a seamless experience throughout our working relationship.